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 Canon Powershot
digital camera repairs
The Canon Powershot cameras are the most
repairable digital point-and-shoot cameras on the market. The
parts prices are reasonable (compared to other manufacturers), and Canon
parts and repair service are excellent. We can usually get parts
within a few days without incurring rush shipping charges. Below
we have listed some of the most common repairs. For other repairs,
please <call us or send an email>.
Common Repairs:
Replacing a broken or cracked LCD display screen:
-
Powershot A Series: $90
for most all models (a few dollars less on some)
-
Powershot S Series (S30 - S80, S100-S500, S1-IS,
S2-IS): $90 for most models (a few dollars less on some)
-
Powershot SD200, SD300, SD400, SD630: $100 (the LCD for
these models is more expensive)
-
All other Powershot SD Series models (including
SD700IS and 800IS): $90
-
Powershot G2, G3: $90. Some other G series Powerhot models
cost $10-20 more because of the higher parts cost.
Replacing the release button
(the button you press to take a picture):
-
$60 on most Powershot S series and SD series
models
-
$80 on Powershot A510, A520, A530, A540, A610,
A620, and most other A and G Series models
-
WHAT?!? - Sadly, Canon does not supply the
release button separately for most models, so we have to purchase
the entire front cover, top cover, or zoom switch unit. There
is nothing we or even the folks at Canon USA can do about it -
that's the only way the parts are available from Japan.
Remember, Canon still has the best parts service and the most
reasonable parts prices of anyone in the business. This is one
of the few cases where their parts policy seems a bit unreasonable.
-
Some release buttons fit more than one model and
we occasionally have salvage parts that
we can use to save about half of the above cost. They don't
tend to last long because this is a common repair. You have to
call to see what we have available.
Replacing battery covers and CF card covers:
- Between $28 and $38 on most Powershot models
(depending on parts cost)
Replacing CF pin units (with bent or broken pins):
- Between $80 and 90 on all Powershot models using CF cards
(the SD card sockets rarely have problems). If the camera also
will not power up, the pins have probably shorted together and blown
fuses. This will usually add about $15 to the repair cost, as
long as no other major parts are needed)
No power at all (camera is totally dead):
- $80-$90 on all Powershot models. All digital
cameras contain power units called DC/DC converters. Power
failures can be caused by failed converters and/or blown fuses.
This estimate includes replacing the converter if necessary, but
assumes that no other major parts are needed. If the CF pins
are also bent, see the section above.
- $90 on all Powershot models (we may have to send
a slightly higher estimate for some models. Most flash repairs
require replacing the flash unit.
Lens repairs (the lens will not zoom properly, E18
is
displayed on screen, or the zoom gears make a "stripping" sound):
- At
this time, we recommend sending Powershot cameras that have damaged
lens units to Canon for repair. They will replace the entire lens
unit. After disassembing hundreds of these cameras, we have found
that a high percentage of them have broken or damaged parts in the lens
units and the best repair is to replace the entire unit. Canon
has a flat-rate repair pricing system, so they will charge the same
price to replace the lens unit as they will to replace a $.10 screw.
The camera takes blank images, or the image is distorted
- There are a number of digital cameras models sold by Canon,
Fuji, Konica-Minolta, Nikon, Olympus, Ricoh, and Sony (and possibly
others) which use CCDs (image sensors) manufactured by Sony which
have had a high rate of failure. Details can be found at
http://www.imaging-resource.com/NEWS/1128958202.html
- Most manufacturers will replace defective CCDs affected by this
problem at no charge, regardless of warranty status. This
service advisory (technically, it is not a "recall", since recalls
are related to safety issues) only applies to certain models and
certain serial number ranges.
- If your camera exhibits the symptoms listed above, we recommend
following the link or calling Canon Customer Service at 800-OKCANON.
We do not replace the CCDs in Powershot models.
These estimates are pre-approved prices. They are usually
accurate, as long as the listed repair is the only service
needed. Please attach a note to the camera describing the
problem and approving the listed estimate. We will NOT exceed
that amount without notifying you first. This will reduce the
repair time. If we find other problems with the camera or need
to change the estimate, we will notify you. The prices listed
do not include the return shipping charge.
<Click here>
for a printable
repair request form and optional mailing label
<Click here> for detailed information on shipping
your camera and our return shipping rates and policies
We recommend contacting us before sending your camera for
repair, especially if it is more than eight years old.
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