Contact Us

Here you will find information about the various ways you can contact us, including our phone number, our email address.  There are also links to a <repair estimate request form> and a <printable repair form with address label> that you can enclose with your repair.

Our shipping address is: 

MCVR
641 East Brockway Ave.
Morgantown, WV  26501

Checks, letters, and other correspondence should be sent to our billing address, which is: 

MCVR
PO Box 129.
Morgantown, WV  26507-0129

Our telephone numbers are:

(304) 291-3522 (our voice line)

(304) 292-6287 (our fax line)

The best time to call is between 9 AM and 5 PM Eastern time.  We are out of the shop at times, especially first thing in the morning.  If we are unable to answer the phone, or we are on another call, you will be prompted to leave a message.  Please do so.  We will usually return your call within one business day.  When leaving a message, please speak your telephone number slowly and clearly.

Our email address is info@mcvr.com

We try to answer all email within a day or two, but we do fall a bit behind at times.  If you don't hear from us within a couple of working days, please try again.

<click here> for an email form you can use to request an estimate for your camera.

We try to get back to you within two working days or less with an estimate or (when possible) a referral to someone else who can repair your camera.

<click here> for a shipping label and a printable form that you can include with your camera.

We encourage you to print and enclose the form.  It ensures that we have the information we need to contact you and get your camera back to you as quickly and safely as possible.  It also assists us in providing the most reliable and highest quality service possible.