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 Fuji FinePix digital camera
repairs
At
this time, we recommend that you <call us or
send an email> regarding
the repair of any Fuji Finepix camera. We have some parts in
stock, but we have found it increasingly more difficult to obtain parts
from Fuji. Long backorders are common and their parts department
is not very responsive to requests for information. In addition,
Fuji parts prices tend to be quite high, so that many repairs are not
economical.
Lens repairs (the lens will not zoom properly, or the zoom gears
make a "stripping" sound):
- Lens repairs fall into two categories. Many times, we can
repair the lenses by disassembling them and putting the zoom
assemblies back into alignment. Other times, there are broken
parts inside the lens and the entire lens unit has to be replaced
(Fuji, like most manufacturers, does not sell internal parts for
lens units)
- We estimate most lens repairs at $80-110. This is for
lenses that do not have broken parts inside. We are able to
repair about half to two thirds the jammed lenses we get at this
price .
- If there are broken parts inside the lens, we will contact you
with an estimate and an expected time frame for lens replacement.
- The cost of lens replacement is fairly high - usually $120-180
(or more), depending on the model. This makes lens replacement
marginally economical on many models, especially models over two
years old. If you do not want the lens replaced, there is no
charge except return shipping ($9-10 for most locations and only if
you want the camera sent back to you).
The camera takes blank images, or the image is distorted
- There are a number of digital cameras models sold by Canon,
Fuji, Konica-Minolta, Nikon, Olympus, Ricoh, and Sony (and possibly
others) which use CCDs (image sensors) manufactured by Sony which
have had a high rate of failure. Details can be found at
http://www.imaging-resource.com/NEWS/1128958202.html
- Most manufacturers will replace defective CCDs affected by this
problem at no charge, regardless of warranty status. This
service advisory (technically, it is not a "recall", since recalls
are related to safety issues) only applies to certain models and
certain serial number ranges.
- If your camera exhibits the symptoms listed above, we recommend
following the link or calling Sony Customer Service at 800-659-FUJI.
We do not replace the CCDs in Finepix models.
These estimates are pre-approved prices. They are usually accurate,
as long as the listed repair is the only service needed. Please
attach a note to the camera describing the problem and approving the
listed estimate. We will NOT exceed that amount without notifying
you first. This will reduce the repair time. If we find other
problems with the camera or need to change the estimate, we will
notify you. The prices listed do not include the return shipping
charge.
<Click here>
for a printable
repair request form and optional mailing label
<Click here> for detailed information on shipping
your camera and our return shipping rates and policies
We recommend contacting us before sending your camera for
repair, especially if it is more than eight years old.
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